INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact Khan Leathers for support?

You can reach us anytime via email at infoleatherclan@gmail.com
. Our team usually responds within 24–48 hours.

What information should I include when contacting support?

Please mention your order number, full name, and a brief description of your query. This helps us assist you faster and more accurately.

Do you offer phone support?

Yes. You can contact us at +1 307-381-5236 during our support hours. For quick resolution, email support is recommended.

How long does it take to receive a reply?

We aim to respond within 1–2 business days, but during busy seasons replies may take slightly longer.

Can I change or cancel my order through customer support?

Yes, you can request changes or cancellation within 2 days of placing your order. Once the order has shipped, we can’t stop it—but you may return it after delivery.

Can I track my order through customer service?

Absolutely. If you haven’t received your tracking link, just email us your order number and we’ll share the tracking details right away.

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